Return and Refund Policy

ONLINE RETURN POLICY

Effective as of: October 17 2023

1. RETURNS & EXCHANGES. For items purchased online, returns and exchanges are accepted

within 30 days of the delivery date. To initiate a return or exchange, please contact us at

info@jendascloset.com to obtain a return authorization. Be sure to include the item order number and

your reason for the return or exchange. Returns or exchanges that are shipped without authorization

may not be accepted. Please allow up to 10 business days for your refund to be processed once we

receive your return or exchange.

2. RETURN SHIPPING. Return authorization for items shipped in error, or items being

returned/exchanged because they are defective or damaged, will include a pre-paid shipping label.

Return shipping on items that are being returned/exchanged for other reasons will be paid for by the

customer.

3. ELIGIBLE ITEMS. The following items: Clearance items, Final Sale items, Perishable items,

Special-Order items, Custom Products, and Gift Cards are not eligible for return/exchange. We reserve

the right to refuse any return/exchange, at managements discretion, if the item being

returned/exchanged does not meet the criteria set forth within this policy.

4. CONDITION OF ITEMS. Except for items that were damaged when purchased, items may be

open; but must be unused, undamaged, and complete with all original packaging.

5. FORM OF PAYMENT. Refunds, if issued, will be issued in the original form of payment minus

shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store

credit may be issued at our discretion.

If you have any questions about this return policy, please contact us at info@jendascloset.com